All Promotions Are Not Vertical

When you think of someone getting a promotion, it normally goes like this – Assistant Director > Director > Executive Director.  People normally move up the chain of command in a pretty orderly manner.  Once you have proven yourself and have performed satisfactorily in your current position you can be elevated to the next level.  Promotion by definition means “the act of moving someone to a higher or more important position or rank.”  But who really decides what a promotion is for YOU?  Only you can decide that.

Most people look at what they do everyday as just a job.  It is just something that they do to make money to support themselves and their family.  However, you should look at your job in a different way.  You should look at it as an assignment and it is what you have been assigned to do for a particular period of time.  Once you have finished your assignment, then it is time to move on.  At that point you are eligible for a promotion.  BUT not all promotions are vertical – some are lateral or horizontal and may come in many forms.

I was promoted to a manager position a while back, then later transferred to 2 other locations doing the exact same thing.  Even though my job title and duties didn’t change, it was a still a promotion because my assignment at each previous location was complete. I had done what was required of me – trained employees, increased sales, organized the store, built customer base, etc.  Also throughout my career I have been laid off twice, but I considered each time to be a promotion. Why? Because with each lay off, I was able to reprogram myself and switch industries and take my career to the next level.  So, for me personally, I was moving up in rank.

Do you want a promotion? Do you want to be elevated to the next level? Do you think it is time for you to move on?  You first have to perform your current job satisfactorily and complete your assignment…..THEN your promotion will come.  I know you think you are ready now, but perhaps you need just a little bit more training and/or experience. One thing I have learned throughout my career is that each assignment is just preparation for the next.  Just be patient, your promotion will come and it may come in a different form than you expected.

 

20 Resumes Myths Dispelled

1.  The purpose of a resume is to get a job.

NO! The purpose of a resume is to highlight your qualifications for a SPECIFIC job so you will get an interview.   Thus, the resume leads to the interview.  After the interview is the follow-up, job offer and THEN the job.

2.  You should have 1 resume and use it apply for all jobs.

FALSE!!!  This is the worst thing you could and really is a waste of your time.  You should have a general resume to use as your foundation and then tweak your resume for EACH job that you apply for.

3.  It is best to use a resume template and just fill in your information.

The best thing to do is to start with a blank document.  This will allow you to format and space the document how you want as templates could limit your space and not be easily manipulated.

4.  It is always best to use a chronological format.

This is simply not true!  The best format to use is the one that highlights your qualifications the best whether that is a chronological, functional or mixed format.   The chronological format normally shows progression in your career and education.   The functional format focuses on your actual skills and not when or where you got them.   The mixed format is a mixture of the two.

5.  Your resume should go back as far as your first job and include all the jobs you’ve had.

Generally speaking, your resume should go back only 10 years and include previous/current jobs that are relevant to the job you are seeking. However, there are some exceptions.  If you are seeking a senior level/executive management position, the employer will probably want to see ALL of your experience which will qualify you for the job.

NOTE: If you are using a curriculum vitae (CV), it can be as long as you want it to be.  CVs are typically used in the following industries: education, research, medical, dental, and those seeking a Ph.D.

6.  Your resume should only be 1 page.

If you have enough experience/education to require a 2nd page, then by all means don’t short change yourself trying to get it to fit on 1 page.  (Tip:  Decrease your margins on your resume to 1/2 an inch and that will help with the formatting and give you more room to work with.  Be sure your name is on each page in case they get separated. Also, never print on the back of the page.)

7.  It is okay to use any font and font size.

You should always be mindful of the industry you are pursuing and what is acceptable for that particular industry.  It would be safe to stick with fonts that are legible.  However, DO NOT use Times New Roman because that is the default font in Microsoft Word and everyone uses it. To make your resume instantly stand out, pick another font.  Your font size should never be less than 10.  Your name and headings can be up to font size 16 or 18.  You want these 2 things to stand out the most for obvious reasons.

8.  Resumes should have no color or designs on them.

It is okay to use color in some instances, just be conservative.  I have seen resumes with the name and headings in a different color than the body of the resume.  Again, be mindful of the industry you are going into.  Color may be more acceptable in Marketing or Advertising versus Accounting or Information Technology.  If you have a personal design or QR code (www.qrstuff.com) that you have created, it is acceptable to use that as well.

9.  The objective should list the specific job or industry you are targeting.

There should be NO OBJECTIVE on your resume…..I repeat…….NO OBJECTIVE!! That is old school…say 1995…..and we don’t do that anymore.  Most objectives are very generic and you sound just like everybody else.  Objective:  Seeking a challenging position in a successful company where I may utilize my skills and have an opportunity for advancement.  Sound familiar?  DELETE IT NOW!!!!

10. You should list all of your education/certifications/training.

Generally, I would say list what you have earned in the last 10 years.  Definitely remove high school once you have obtained an Associate’s or Bachelor’s Degree.  Once you have been out of school for 10 years, remove the graduation date because it will age you.  Of course, there are exceptions such as education and the medical and dental fields where it is necessary to show your comprehensive education.

11. You should only include experience on your resume that you were paid for.

This is 100% false.  Your resume should include ALL experience that qualifies you for a particular job – whether paid or unpaid.  So it is quite acceptable to include volunteer work, community involvement and professional organizations on your resume.

12. If you have worked multiple positions/locations for a company you should list them separately on your resume.

You can list them separately; however, it would probably be best to combine them to show a longer work history with the company.  Below is an example of someone who has worked 2 positions in 2 different locations for one bank:

Chase Bank                Dallas/Plano, TX           2005 – Present

Branch Manager (2010 – Present)

  • Accomplishment 1
  • Accomplishment 2
  • Accomplishment 3

Bank Teller (2005 – 2010)

  • Accomplishment 1
  • Accomplishment 2
  • Accomplishment 3

13. You  should include information about your employer on your resume such as company website, address, phone number, etc.

Absolutely not!  The resume is about YOU not the employer. Don’t waste space on your resume with company information.  All of these things go on an application.  If you want to highlight a specific contribution that may be listed on the company’s website, you can include a hyperlink that will take the employer directly to your accomplishment.

14. You should put the exact month and year that you started and ended each job.

It is unnecessary unless the employer specifically asks for you to include this information on your resume.  Not including the months gives the illusion that you worked somewhere longer.  This may be helpful for those who have job hopped and/or only worked short periods of time at a company.

15. You should put ‘References Available Upon Request’ at the bottom of your resume.

This is old school as well…..say 1985.  You should list 3 professional references on a separate sheet of paper with your name at the top and have it already prepared to provide should the employer ask you for it.  You want to include the following information: Name, Title, Company, Email Address and Phone Number.  Be sure to call your references ahead of time, send them a copy of your resume, and let them know that a potential employer may be calling them about you.

16. It is best to upload and send your resume as a Microsoft Word document.

The best way to save and send your resume is as a PDF document to ensure that the formatting does not shift.  Also, this keeps your information from being altered.

17. You don’t need to bring your resume with you to an interview because the employer already has it.

False!  This is a huge misconception.  You should ALWAYS bring at least 3 copies of your resume with you when you go for an interview.  You may be surprised and be interviewed by multiple people and they each need their own copy.  Also, your resume should always be printed on resume paper for a more polished look.

18. You should staple your cover letter, references and business card to your resume.

NEVER put a staple in your resume!  If it is more than 1 page or you want to submit it along with additional items, always paperclip them.

19. You should only update your resume when you are actively looking for a job.

Actually, you should constantly update your resume – probably once every 6 months.  You may not remember every skill you acquire or training class or accomplishment.  So it is best to update it consistently so that when you are ready to submit it for a job, you do not have to think about everything you have done for the past 2  – 3 years.

20. An employer will take 2 – 3 minutes to look over your resume to determine if you have the skills they are looking for.

FALSE!!  Employers receive nearly 100 resumes for every 1 job that they post.  So they will initially take 10 seconds to browse over your resume to see if they like you or not.  Ten seconds will determine if your resume goes in the ‘call pile’ or the ‘do not call pile.’  Use your 10 seconds wisely!!

 

How Should I Prepare for a Phone / Skype Interview?

Employers receive 100+ resumes for every 1 job they post. The whole process of posting a job, reviewing resumes, interviewing candidates, extending a job offer, and training a new hire is very long and tiring.  So, employers use phone/Skype interviews to assist them with the process.  By using these tools, employers are able to narrow down the potential candidates to the top 3 they want to bring on site.  That being said, there are certain things to consider with each one so that you make the most of the interviews.

1)      TREAT THEM AS REGULAR INTERVIEWS

They are still interviews and should be taken just as seriously as a regular interview.  Remember, you have to pass this stage to get to the next stage which is the on site interview.

2)      NO NOISE  OR DISTRACTIONS IN THE BACKGROUND

For phone interviews, you should not have any noise in the background i.e. music, dog barking, roommate talking, phone ringing, etc.  For Skype interviews, there shouldn’t be any distractions in the view of the camera i.e. messy desk, tv on in the background, etc.

3)      PRACTICE IN ADVANCE

Have a friend call you on the phone and ask you some questions so you get used to answering questions over the phone without seeing the person you are speaking to. For Skype, practice speaking so you will know how to adjust the volume.   See what colors show up best on the computer to help you decide what to wear.

 4)      EXPECT MORE THAN 1 PERSON TO CONDUCT THE INTERVIEW

Because they don’t have the luxury of interviewing you face to face they will more than likely have someone else sit in on the interview to help them get a feel for you.  So, don’t be surprised if you are interviewed by more than 1 person.

5)      SMILE AND BE ENTHUSIASTIC

 Use your personality and enthusiasm to make up for the fact you are not there in person.  Your excitement should be “felt” through the phone and the computer screen.

How to Answer the Dreaded Salary Question

Your interview is going great.  You have answered all of the hiring manager’s questions.  You have sold yourself effectively.  You didn’t ramble and you even kept your hands in your lap and not all over the place.  Then you hear the dreaded question…..”What are you salary requirements?” Everything stands still and time starts moving in slow motion.  A million thoughts are going through your head. “What if I say a number too high?”     “What if I say a number too low?”      “Can I really ask for what I want?”      “Why did they have to ask me this question?” The employer is waiting so you know you have to say something, but what do you say?

We’ve all been there and we’ve all heard that whoever says a number first loses.  Not exactly.  You can adequately answer this question and still get the amount you want if you do your research and position yourself appropriately.  But, be sure to let the employer bring up the salary subject first.  You don’t want to seem like that’s all you care about. Many times the salary for a particular position will be advertised in the job description.  So you can start there in terms of figuring out how much to ask for.  If not, you can go to www.salary.com or www.onetonline.org to look up positions and the average salary associated with it.  Keep in mind the salary ranges are usually given for entry-level, mid-level and senior level.  So first identify what group you fall into.

So, say for instance you want a mid-level Marketing Analyst position.  The average mid-level salary in Dallas, TX is $55,089.  To get that targeted amount you should give a range that is a couple thousand dollars below and a couple thousand dollars above.   Most employers try to make candidates feel as if they really want them and tried to give them what they want.  So giving a range will give them some “wiggle room.”  You definitely don’t want to just say a specific dollar amount because you may sell yourself short if they were planning to give you more or you could eliminate yourself by saying a number that is too high.

So, the next time you are in an interview and you are asked about salary requirements, your response should be, “Based on my research I know that Marketing Analyst in this area make from $53,000 – $58,000. With my skills and qualifications I feel that I fit within this range. I am definitely willing to negotiate.” If you can say this confidently and without hesitation, it conveys to the employer that you have done your research and they will be more willing to take your salary requirements seriously and give you the amount you are requesting.

FAQ – Interviews

1.  How early should I be for an interview?  You should arrive 15 minutes before your scheduled time.  Use the extra time to browse through your notes one last time and observe the atmosphere.  Keep in mind the interview begins as soon as you walk through the door.  So don’t talk on your cell phone or underestimate the receptionist!  If you arrive more than 15 minutes before your interview, sit in your car and wait.  You don’t want to show up too early and make the interviewer feel rushed.

2.  What should I bring with me to the interview?  Bring several copies of your resume, company research, questions to ask, portfolio, references or recommendation letters, business cards, paper, pen and anything else they told you to bring.  It is better to have it and not need it, then to need it and not have it.  Make sure all of this information is in a folder or binder — no loose papers.

3.  What should I know about the interview beforehand?  Try to find out as much as you can about what will take place so you will be prepared.  Will you have to fill out an application?  Will there be multiple interviews during your appointment?  Will you be given a tour of the facility?  Will you have to take an assessment test?  Do they have the proper A/V equipment if you are giving a presentation?

4.  How should I dress for the interview?  If you are unsure you can simply ask.  They may say professional dress and they may say business casual.  You can always observe what the current employees are wearing and use that as a guide.  But keep in mind they already have their jobs so they may be dressed “down.”  So generally I would say “dress to impress.”  Don’t wear anything (including jewelry, make up, perfume, cologne, hairstyle) that is going to leave a negative impression on them.  You may have a little bit more leeway if you are going into the fashion industry or a creative field.

5.  What if I forget the interviewer’s name or don’t know how to pronounce it?  Simply call before your interview and ask the receptionist or administrative assistant.  This is a big “NO NO” that could be avoided very easily.

6.  What if I am running late for an interview or can’t make it at all?  If you will be late, call the interviewer and give them an estimated time of arrival and the reason for your tardiness.  If something has come up and you can’t make it at all, be honest.  Ask if it is possible for you to reschedule.  Keep in mind being late or not keeping your appointment is strike one against you and it is a HUGE strike.  The employer may just forfeit your interview altogether.  If you do get the chance to still meet with the interviewer, genuinely apologize and be sure to make up for the mishap by giving a great interview!

7.  What research should I do on the company?  You should first start with the company website and look up their values, mission statement, future plans, products, services, honors, awards, current news, training and development opportunities and job openings.  You should jot these things down and familiarize yourself with them.  Your notes will come in handy when asked “What do you know about our company?” or “Why do you want to work here?”  You can also check out the Better Business Bureau, LinkedIn, Google, Twitter and Facebook for additional information.  Don’t forget to look up the actual interviewer and know 2 – 3 things about him/her as well.  Not knowing anything about the company could be strike 2!

8.  What questions should I ask during the interview?  You should have at least 3 questions to ask the interviewer such as:  A) “What would be a typical day for someone who is hired in this position?”  B) “What kind of training program do you have?”  C)  “What would be expected of me in the first 90 days if I’m hired in this position?”  D) “What is your management style?”   E)  “When do you plan to make a decision as to whom you are going to hire?”   You should ALWAYS have questions.  Just like the interviewer is trying to see if you are a good fit; you should be trying to see if the company is a good fit for you as well.  No questions shows that you are not really interested in the job.

9.  What if I am asked an illegal question in an interview?  Sadly some employers do not know what questions are illegal.   Generally questions related to marital status, having children, race, religion, sex, filing for bankruptcy, hospitalization history, having a car, or garnishment of wages are illegal.  So when asked an illegal question respond to the INTENT of the question instead of the question itself.  For example if an employer is trying to figure out if you are married he/she may ask, “Will your husband/wife  have a problem with you traveling for this job?”  Your response should be, “I don’t foresee anything that would prevent me from fulfilling the duties associated with this job.”

10.  How soon should I follow up after an interview?  You should follow up immediately — definitely within 24 hours.  You want to do it right away so you don’t forget and so they don’t forget who you are.  You should thank them for taking the time to interview you and giving you the opportunity to learn more about their company.  This can be done through an e-mail, voice message or handwritten note.  I would suggest you mention something specific that you talked about in the interview to make them remember you.  Also, if you are sending an e-mail include additional information such as recommendation letters, LinkedIn profile, blogs, online portfolio or video resume.  Remember, each interviewer needs his/her own individual thank you.

The Art of Interviewing – Get Them to Like You

It is the day of the interview.  You are professionally dressed.  You have done your research.  You have practiced answering interview questions and you have your questions written down that you want to ask the employer.  You are all set! Your main goal is to get this job.   Not exactly…..your main goal should be to get them to LIKE you.  If an employer really likes you, they will “find” something for you to do.  Even if they select someone else for the particular position you are interviewing for, they will contact you about doing something else within the company.

A few years ago I applied for a position as an Administrative Assistant for the Executive Vice President of a company.  On the day of the interview the Exec. VP was running late so he had another manager start the interview.  About 10 minutes into the interview he came in and observed me as the manager continued to ask me questions.  When he finally spoke the first thing he said was, “I can tell by your demeanor, your resume, and how you are responding to these questions that you could be doing a lot more for our company than the job you applied for.”  Wow…talk about shocked!!  He proceeded to tell me about the other openings they had available and asked what area I would be interested in.  I picked Career Services and he had the Regional Director of Career Services, who just so happened to be at the corporate office that day, interview me right on the spot!  I got the job and begin coaching others on how to be successful in their careers.

Now,  I will be honest and say I didn’t go into the interview with any expectation other than to answer some questions and maybe get the job as an Administrative Assistant.  But, I now know the power of getting them to LIKE you.  Had I not taken the interview seriously and not been professional and given it my all, I would not have impressed the Exec. VP and consequently would not have found my passion.

So, for your next interview THINK BIG….don’t just focus on getting the particular job you applied for.  Go in with the mindset that they need you at their company and you are going to show them why.  Here’s how you get them to LIKE you:

1. Be nice to everyone you meet. On the day of the interview be nice and professional with everyone you come in contact with.  DO NOT underestimate the receptionist!

2.  Make the best of the situation and be enthusiastic.  Even if you find that the job might not be a good fit for you still be professional and answer the questions the best you can.

3. Show them who you really are.  Chances are you have many skills that would be useful in several positions in the company.  Be sure to convey that to the employer.

4. Show interest.  Asking questions and taking notes is a great way to show your interest in the job and the company.  Don’t forget to do your research beforehand.

5. Solve a problem for them.  Ask what some of the challenges are that they are currently facing and offer a solution to the problem right on the spot.  If you can do this, you are a genius!

6. Follow up.   Follow up with EVERYONE you interviewed with.  Thank them individually for the opportunity and send them additional information about you – recommendation letters, video resume, LinkedIn profile, personal website, blog, etc.  This will keep you on their mind.